Customer Portal Notification

Better tools ahead!

In order to better serve you in the future, we will be making enhancements to our online customer-servicing platform, which are scheduled to commence in the fourth quarter of 2017. Beginning October 1, 2017, you will no longer be able to access your account information via the customer portal on our website. We apologize for any inconvenience this may cause, and our representatives are available to provide account information via the following methods:

  • Email: customerservice@key.com
  • Phone: 800-690-2225, 8 a.m. – 4:30 p.m., EST, Monday through Friday
  • Fax: 800-318-7177

We would also like to remind you that you may arrange monthly ACH payments through our automated service, or make payments by phone by contacting Customer Service at 800-690-2225. 

We look forward to providing enhanced service to your organization through our online portal, and we will notify you as soon as our system update is complete. Thank you for your patience during this time; Key Equipment Finance appreciates your business and we are committed to providing you with the highest level of service in the meantime.