Key Equipment Finance (KEF) is a member of the KeyCorp (Key) family of companies. KEF and Key are committed to protecting the privacy of our web site information. This Statement discloses our policies for the collection and use of web site information. Please read it carefully to learn more about our information-protection practices, and to find out about the choices you may have in the way your information is collected and used in certain cases.
Key Equipment Finance and the KEF family of companies ("KEF") are committed to protecting the privacy of our web site information. This Statement discloses our policies for the collection and use of web site information. Please read it carefully to learn more about our information-protection practices, and to find out about the choices you may have in the way your information is collected and used in certain cases.
When you visit our websites and mobile applications, we collect information about your online session, as well as any information that you provide to us during your session, such as when you log in or fill out an application for a product or service.
The following table describes the categories of personal information collected, as well as the business purpose for collecting each category of personal information.
|Information Collected||Business Purpose|
|Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers||
|Characteristics of protected classifications under California or federal law||
|Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies||
|Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement||
|Audio, electronic, visual, thermal, or similar information||
|Professional or employment-related information||
|Inferences drawn from any of the above information to determine consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes||
Information is collected when you provide it to us as well as through “cookies” and other tracking methods. Cookies are small amounts of data stored by your web browser that provide a web site with information such as the time of your last site visit and the pages you viewed.
Most web browsers allow you to delete or decline cookies, however doing so may impact your online experience. For example, you may have to identify yourself more frequently, as services like Online Banking require you to accept cookies or similar files in order to function properly.
If you are a customer or have applied for a product or service with Key, we may also obtain your information from credit reporting agencies or other service providers, in order to verify the information you have submitted.
Key also collects prospective customer contact information from its marketing partners, credit reporting agencies, and via referrals from business partners and customers.
Information you provide while completing surveys and forms on Key’s websites or mobile applications may also be collected and stored. Unless otherwise stated, this information is used to help Key develop a superior Web experience and enhance products and services.
Information sent via email or Key’s Online Chat functionality may be retained in order to respond to your requests or inquiries and for quality assurance purposes.
To learn more about this type of advertising, including how to opt out of certain types of online advertisements, please visit the Network Advertising Initiative's website at www.networkadvertising.org.
We have implemented several Google Analytics for Display Advertisers Features, including Google Display Network Impression Reporting. These features are used to understand how our advertising performs and to improve our marketing efforts and the Websites.
We and third-party vendors, including Google, use first-party Google Analytics cookies that may be of interest to you based on your past visits to the Website. For more information on how Google Analytics collects and processes data, please see http://www.google.com/intl/en/policies/technologies/ads/.
We will not use these features to track, collect or upload any data that personally identifies an individual (such as a name, email address or billing information), or other data which can be reasonably linked to such information by Google.
The personal information described in the “Information We Collect” section above may be shared with third parties for Key’s business purposes and to comply with applicable law. These third parties may include: marketing partners and service providers, data analytics providers, consultants and advisors, technology service providers, and government agencies as required or permitted by law. We disclose this information for business purposes including to provide you with information regarding Key’s products and services; for analytics purposes; to our service providers to support our operations; and to maintain compliance with applicable laws and regulations.
KEF reserves the right to share all information we collect but only as this policy describes or as disclosed to you when the information is collected.
Without limiting the above, we will disclose information (a) to service providers who do contract work for or within the KEF operations, or (b) to complete transactions initiated by you, or (c) when you request or authorize the disclosure, or (d) if the disclosure is required or allowed by law. At times it is necessary to disclose information to enforce or apply the terms and conditions of an agreement we have with you or to protect the rights, property, or safety of KEF, our customers or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
In addition, KEF will disclose your information, without notice, if KEF in good faith believes that such action is necessary: (a) to conform to the requirements of the law or comply with legal process served on KEF, or (b) to protect or defend the rights or property of KEF or employees or customers, or (c) to protect the personal safety of employees or customers of KEF, its web site users, or the public.
Please note, Key does not sell personal information as that term is defined in the California Consumer Privacy Act.
At Key, we are committed to safeguarding personal information. We use physical, technical, and administrative security measures that comply with applicable federal and state laws and regulations. When you log in to Key’s online services or enter application information, Key uses technology to encrypt and privately transfer your information to our network. Additional details on how Key protects information online, plus measures you can take to protect yourself, can be found on the Privacy & Security page on key.com.
When you register, or otherwise give us information, KEF will not share that information with third parties without your permission, other than for the purposes stated above. Your information will generally be stored in KEF databases, which are located mainly in the United States, Asia Pacific or Europe. KEF strives to keep your information accurate. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access.
If you are a California resident, the CCPA allows you to request information about the data Key collects and uses about you, including:
If you are a California resident and wish to make a request for the above information, please visit our CCPA request page. You may authorize another individual to submit this request on your behalf.
To submit this request, you must submit your:
Once your request is submitted, we will conduct a search of our systems and provide you with a response within 45 days.
California prohibits businesses from discriminating against you for exercising any rights under the CCPA, including, but not limited to, by:
However, you may be charged a different price or rate, or provided a different level or quality of goods or services, if that difference is reasonably related to the value provided to you by your data. Businesses may offer financial incentives to you, including payments as compensation, for the collection of personal information, the sale of personal information, or the deletion of personal information.
If you are a California resident, you have the right to request that Key delete any personal information we hold about you. To submit a deletion request, please visit our CCPA request page. You may authorize another individual to submit this request on your behalf. Please note, however, that there are many instances in which Key is required to maintain, or otherwise is not required to delete, your personal information. For example, Key is not required to delete your information if it is being used:
How web browsers communicate Do Not Track signals is not yet uniform. As a result, this site is not currently equipped to interpret or respond to Do Not Track signals communicated by your browser. To learn more about online tracking, you can visit the Future of Privacy Forum’s “All About Do Not Track” website.
Key’s websites, mobile applications, and online services are not directed to individuals under the age of thirteen, and do not knowingly collect information from these individuals. We request that those under the age of thirteen do not provide information through our websites or mobile applications. You can learn more about the Children's Online Privacy Protection Act (COPPA) at the Federal Trade Commission’s website.
Key's Online Privacy Statement is subject to change from time to time. When changes are made, we will communicate these changes to you by posting the revised Statement on this page and adjust the “Last Updated” date. Any changes to this Statement will become effective on the date of posting unless indicated otherwise.
Last updated: January 1, 2020