Key.com

Key Equipment Finance Privacy Policy

Key Equipment Finance (KEF) is a member of the KeyCorp (Key) family of companies. KEF and Key are committed to protecting the privacy of our web site information. This Statement discloses our policies for the collection and use of web site information. Please read it carefully to learn more about our information-protection practices, and to find out about the choices you may have in the way your information is collected and used in certain cases.

Third-Party Websites

Key Equipment Finance and the KEF family of companies ("KEF") are committed to protecting the privacy of our web site information. This Statement discloses our policies for the collection and use of web site information. Please read it carefully to learn more about our information-protection practices, and to find out about the choices you may have in the way your information is collected and used in certain cases.

When you click on a link and visit a third-party website, you will be subject to that website’s privacy and security practices. You should familiarize yourself with the privacy statement, terms of use, and security practices of the linked third-party website before providing any information.

Information We Collect

When you visit our websites and mobile applications, we may collect information about your online session, such as the pages that you visit, the browser or device you use to access our online services, and the date and time of your visit. We may also collect location data if you have enabled access to this data within your browser or device.

We also collect the information that you provide to us during your session, such as when you log in or fill out an application for a product or service. This information can include name, email address, postal address, telephone number, account number, date of birth, and/or social security number, if you choose to provide it.

How We Collect and Use Information

Key collects and uses information for several purposes, including: to provide you with personalized products and services, to respond to your requests or inquiries, to provide tailored advertisements, to verify your identity, to detect and prevent fraud, and to improve the online services we provide. Information is collected when you provide it to us as well as through “cookies” and other tracking methods. Cookies are small amounts of data stored by your web browser that provide a web site with information such as the time of your last site visit and the pages you viewed.

Most web browsers allow you to delete or decline cookies, however doing so may impact your online experience. For example, you may have to identify yourself more frequently, as services like Online Banking require you to accept cookies or similar files in order to function properly.

Other Ways Information Is Collected

How We Share Information

Depending on the type of relationship you have with KEF, we may share information within the KEF family of companies, as well as with unaffiliated third-party business partners external to KEF in order to promote our relationship with you or to carry out the KEF business operations. KEF reserves the right to share all information we collect but only as this policy describes or as disclosed to you when the information is collected.

Without limiting the above, we will disclose information (a) to service providers who do contract work for or within the KEF operations, or (b) to complete transactions initiated by you, or (c) when you request or authorize the disclosure, or (d) if the disclosure is required or allowed by law. At times it is necessary to disclose information to enforce or apply the terms and conditions of an agreement we have with you or to protect the rights, property, or safety of KEF, our customers or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

In addition, KEF will disclose your information, without notice, if KEF in good faith believes that such action is necessary: (a) to conform to the requirements of the law or comply with legal process served on KEF, or (b) to protect or defend the rights or property of KEF or employees or customers, or (c) to protect the personal safety of employees or customers of KEF, its web site users, or the public.

How We Safeguard Information

At Key, we are committed to safeguarding personal information. We use physical, technical, and administrative security measures that comply with applicable federal and state laws and regulations. When you log in to Key’s online services or enter application information, Key uses technology to encrypt and privately transfer your information to our network. Additional details on how Key protects information online, plus measures you can take to protect yourself, can be found on the Privacy & Security page on key.com.

How You Can Manage Information Collected

When you register, or otherwise give us information, KEF will not share that information with third parties without your permission, other than for the purposes stated above. Your information will generally be stored in KEF databases, which are located mainly in the United States, Asia Pacific or Europe.

KEF strives to keep your information accurate. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access.

Online Tracking

How web browsers communicate Do Not Track signals is not yet uniform. As a result, this site is not currently equipped to interpret or respond to Do Not Track signals communicated by your browser. To learn more about online tracking, you can visit the Future of Privacy Forum’s “All About Do Not Track” website.

Children’s Information

Key’s websites, mobile applications, and online services are not directed to individuals under the age of thirteen, and do not knowingly collect information from these individuals. We request that those under the age of thirteen do not provide information through our websites or mobile applications. You can learn more about the Children's Online Privacy Protection Act (COPPA) at the Federal Trade Commission’s website.

Changes to Key's Online Privacy Statement

Key's Online Privacy Statement is subject to change from time to time. When changes are made, we will communicate these changes to you by posting the revised Statement on this page and adjust the “Last Updated” date. Any changes to this Statement will become effective on the date of posting unless indicated otherwise.